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Privacy Policy

Effective: March 15, 2013

What information do we collect?

We only collect personally identifiable information from you when you log into our site or enter information into our form fields. You may be asked to enter your: name, e-mail address, mailing address, or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To respond to your form submission
    (one of our representatives may contact you via the means you indicated on the contact form you used to contact us)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails
    (the email address you provide may be used by automated, trigger-based email campaigns to send you information, respond to inquiries, and/or other requests or questions)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

How do we protect your information?

Information submitted via our online forms are stored in a password protected database. Your information is used only by us and not shared outside of our company, except if a party is under work agreements by us.

Do we use cookies?

Yes, Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the site or service providers systems to recognize your browser and capture and remember certain information. 
We use cookies to help us remember, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This information is collected in an anonymous form that includes no personally identifiable information. No personally identifiable information is collected on this website unless that information is explicitly submitted via a fill-in form.

This anonymous information generated by cookies is transmitted to Google where it is processed to generate anonymous, aggregate reporting on website activity strictly for the domain http://www.twinrivermedia.com. These reports are used to gain insight on how best to optimize the user experience, content, and marketing at http://www.twinrivermedia.com.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Website:
www.twinrivermedia.com

Address:
3 Potomac Street, 2nd Floor
Boonsboro, MD 21713

E-mail:
info(at)twinrivermedia.com

Phone:
301-637-4934